Terms

Goodfaith gives a person (the "recipient") a public page where strangers ("senders") can send a message backed by a refundable deposit. It is a priority contact channel — it is not a guarantee that a message will be delivered, read, or answered.

When a sender places a deposit, the payment is collected and held by Goodfaith as the merchant of record. The recipient never sees the sender's card details.

If the recipient replies within the refund window shown on their page (counted from delivery of the message), the deposit is refunded in full to the sender's original payment method, automatically.

If the window ends with no reply, the deposit is retained and shared 75/25: 75% is paid out to the recipient, and Goodfaith keeps 25% as its fee. Senders see the price, the refund window, and this outcome before paying.

Deposits are also refunded in full if we can't deliver the message (for example, the recipient's inbox rejects it) or if the recipient reports the message. Refunds typically appear within 5–10 business days, depending on the card issuer.

No spam, harassment, threats, or unlawful content. Recipients can report a message — reporting refunds the deposit and blocks the sender from that page. We may suspend pages or senders who abuse the service.

Goodfaith is provided as-is. We work hard to relay messages and replies promptly, but we can't guarantee email delivery end-to-end — that's the nature of email. Our liability to you is limited to the amount of the deposit in question. We may update these terms; material changes will be posted here.